Frequently asked questions
What teachers, parents, and IT ask first.
Is this a gradebook or LMS?
No. Creader for Schools is a writing-coaching layer. It does not replace your gradebook, rubric system, or assignment submission flow. Teachers grade outside Creader.
Can students bypass Coach Mode by prompting cleverly?
Coach Mode is enforced server-side, not in the UI. Prompt-injection attempts are rejected before the model sees them, and the AI returns a coach-style nudge instead.
Do you train models on student writing?
No. Student writing is sent to OpenAI / Anthropic for inference only and is never used for training. We do not send it to advertising or analytics providers.
How do you handle 13+/COPPA?
In v1 we require teachers to attest that all enrolled students are 13+. We are not yet COPPA-cleared for under-13 use. See the Security page for the full retention policy.
How do students join?
A teacher creates a classroom and shares a 6-character code or QR. Students sign up with email — no SSO, LTI, or Google Classroom integration required for v1.
Will my school IT need to whitelist anything?
Yes — creader.io and our model-provider domains. Our security page lists the exact endpoints. We are happy to fill out vendor questionnaires.
What if a student writes something concerning (self-harm, etc.)?
We do not auto-flag or auto-block student writing. If a teacher notices concerning content via the dashboard, they follow your school’s safeguarding policy.
Can a teacher comment on a student’s draft?
In v1, teachers can pin a "teacher note" to a chapter. Inline annotations and threaded comments are on the v1.1 roadmap.
How is a "classroom" counted for billing?
A classroom is one teacher-created class with up to 35 students. You can create multiple classrooms; you pay per active classroom per month. Classrooms with no student activity for 30 days auto-pause and stop billing.
What happens if my class size grows past 35 students?
You can either add a second classroom or upgrade to the Department tier (which has no per-classroom student cap). We will not silently kick students out — we will email you first.
What about token / AI usage limits?
Classroom and Department tiers include a monthly AI usage allowance generous enough for normal weekly writing sessions. The dashboard shows your usage in real time. If you exceed it, we send a heads-up email; we do not hard-block mid-class.
Can I cancel mid-term?
Yes. Billing stops at the end of the current month. Students keep every word they have written, and they can keep using their personal Creader account afterward.